At Summit Veterinary Care, we’ve built our practice around a central core idea: pets deserve care that’s fear free. But here’s a secret—we’ve realized that the humans bringing in those pets deserve it too. After all, veterinary care isn’t just about animals; it’s about the people who love them, worry for them, and make the tough decisions on their behalf.

That’s why we’re working to redefine what “fear free” means for veterinary care—not just for dogs and cats, but for the humans who care for them.

Why the Client Experience Matters

Studies consistently show that pets respond to the stress levels of their owners. A nervous or uncomfortable client can make a visit more stressful for their pet, even in a fear-free environment. At Summit Veterinary Care, we know that when humans feel comfortable, calm, and supported, pets do too. That’s why we’ve made your experience a priority—from the moment you walk in the door to the moment you leave.

We don’t just want your pet to feel safe and cared for; we want you to feel that way too.

How We Make Veterinary Visits Fear Free for Humans

Here’s a peek at some of the ways we go above and beyond to make your visit as comfortable and stress-free as possible:

• Phone chargers in every room: No one should worry about a dead battery during an appointment. Keep your devices charged while your pet gets the care they need.
• Coloring books for kids: Little ones can stay entertained and engaged while your pet is being seen.
• Snack bar, sodas, and juice: Grab a quick refreshment while you wait. We know appointments can sometimes run long, and a little snack goes a long way.
• Wine bar (4 oz tastings only, appointment-only, with an ABC manager on duty): Because sometimes a small indulgence can make an already stressful day better.
• Umbrellas on rainy days: Don’t let bad weather add to the stress—borrow one from us on your way in or out.
• Warm blankets for exam rooms: If you’re feeling chilly while your pet is being examined, we’ve got you covered—literally.

We’re not just here for your pet—we’re here for you, too. Because veterinary care is a partnership, and your comfort, peace of mind, and happiness are part of that partnership.

A Fear Free Philosophy for Everyone

At Summit Veterinary Care, “fear free” isn’t just a certification or a buzzword. It’s a philosophy. It shapes how we approach every exam, procedure, and interaction. Extending that philosophy to humans means more than amenities—it means thoughtful, attentive care that respects your time, comfort, and experience.

Whether it’s offering a blanket, handing you an umbrella, or simply taking the time to answer all your questions, our goal is to make every visit as stress-free and enjoyable as possible—for every member of your family.

Because when you feel cared for, your pets feel cared for. And when your pets feel safe, happy, and comfortable, that’s when true veterinary care happens.

At Summit Veterinary Care, we’re proud to lead the way in fear free care—not just for pets, but for humans too. Come experience the difference.